Sorry, that's a bit vague - let me explain.
Halfway through the morning, I'm happily gift-wrapping at work (call me odd, but I really like gift-wrapping, something very theraputic about a job you can do with your eyes shut, and still end up with an elegant final product)when the phone went. Don't be fooled, this is normal. Anyway, my colleague answered - and it was for ME. Which ISN'T normal. No-one ever calls me at work. It's the Customer Services department, so here's me thinking "Oh no, what's happened..." because they rarely call unless something's gone wrong.
But no - apparently there's been a letter come in from a customer I served, saying how good our branch are, and that I'm "an absolute gem, keeping both daughters agape with interesting Thorntons knowledge" etc etc. (I hope to get a copy of this letter, so will publish it here if I do!) I'm even getting a letter from the Retail Director! I don't ever expect it, but it's nice to be recognised for your work! Made my day that did.

On a down note, missed the bus by a couple of minutes, waited around 30 more whilst two more people hid from the rain under the shelter for the same bus... Bus arrived, we stood up to hail it - and the bus kept on going. Believe you me, NOT happy.


See, isn't that just astounding? Really makes you wonder, when you consider the chances of the atmosphere even being there, never mind the possibility of people to look at it... (Sorry, been reading a lot of physics theory lately)
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